By purchasing from All Planet Travel Insurance, I (the customer) understand that I am buying a travel insurance product over the internet. Every effort has been taken by All Planet Travel Insurance to accurately represent the policy. All Planet Travel Insurance and its representatives and agents cannot be held responsible for misinterpretation of policies. It is up to the policy buyer to read the PDSs (product disclosure statements) for the individual insurance companies and make their own informed decision before purchasing the policy.
No P.O. Boxes are not accepted as a residential address for policy issue.
Please note that a cooling off period for your protection and customer service satisfaction is built into all of our policies. Usually 14 days, however please check your PDS (product disclosure statement). A full refund is offered provided that your trip has not commenced and that no claim has arisen.
Taxes & Duties:
Australian GST applies to Domestic Policies Only. No GST applies to international policies.
All Planet Travel Insurance will not be held accountable for any downtime caused due to third party maintenance, errors or shortages in relation to service providers hosting, management and other facilities such as credit card gateways and bank linkage.
All Planet Travel Insurance will not be held responsible for delivery delays. All possible is done to dispatch policies within twenty four to forty eight hours of payment clearing. Please note that policies are received instantly when processed online and delays are very unlikely.
All Planet Travel Insurance will not be held liable for misinterpretation of information or a persons misunderstanding of a policy. All duty of care is taken seriously however it is the purchasers responsibility to read and understand the PDS (product disclosure statement) of their selected travel insurance policy. All Planet Travel Insurance and it’s employees, representatives and officers offer advice only on travel insurance.
Right of Refusal:
All Planet Travel Insurance reserves the right to refuse to sell to suspicious individuals or businesses that appear fraudulent or otherwise dishonest. All Planet Travel Insurance only deals with reputable businesses and genuine consumers.
All Planet Travel Insurance only deals with the credit card signatory and by agreeing to these terms you acknowledge that you are the credit card owner. Fraudulent credit card transactions will be forwarded to the Australian Federal Police for investigation and prosecution.
By agreeing to these terms customers waive all action against All Planet travel Insurance and understand the variables and risks associated with internet shopping. It is likely that a less than 1% chance that action will ever occur and this agreement has been drawn up as a safety measure and mutual understanding document for both seller and buyer.